Privacy Policy

Effective from 01.03.2025.

 

Data processor:

Name: Avicenna European Exhibition Events Ltd.

Registered office: 1089 Budapest, Orczy út 3-5.

Address for correspondence and complaints: 1089 Budapest, Orczy út 3-5.

E-mail: info@arspersica.eu

Telephone number: +36300733540

Website: https://www.arspersica.eu/

 

Data protection officer:

Name: Avicenna European Exhibition Events Ltd.

Address for correspondence: 1089 Budapest, Orczy út 3-5.

E-mail address: support@avicenna.hu 

Phone number: ………………………………….

 

Hosting provider:

Name: Dotroll Ltd.

Mailing address: 1148 Budapest, Fogarasi út 3-5.

E-mail address: support@dotroll.com

Phone number: +36-1-432-3232

 

This document contains all relevant information on data management in relation to the operation of the website in accordance with the European Union’s General Data Protection Regulation 2016/679 (hereinafter: Regulation, GDPR) and Act CXII of 2011 (hereinafter: Infotv.).

 

Information about the use of cookies

What is a cookie?

The Data Processor uses so-called cookies when you visit the website. A cookie is a set of letters and numbers that our website sends to your browser to save certain settings, facilitate the use of our website and help to collect some relevant statistical information about the visitors. Some of the cookies do not contain any personal information and cannot be used to identify the individual user, but some of them contain a unique identifier – a secret, randomly generated sequence of numbers – that is stored on your device, thus ensuring your identification. The duration of each cookie is described in the relevant description of each cookie.

Legal background and legal basis of cookies.

The legal basis for the processing is your consent pursuant to Article 6(1)(a) of the Regulation in the case of statistical and marketing cookies, and the legitimate interest necessary for the functioning of the Website pursuant to Article 6(1)(f) of the Regulation in the case of cookies necessary for the functioning of the Website.

Main features of the cookies used by the website:

Cookies that are essential for the operation of the website:

Session cookie: these cookies are used to identify the location of the visitor and the browser language, their lifetime is until the browser is closed or up to 2 hours

Mobile version, design cookie: detects the device used by the visitor and switches to full view on mobile. Lifetime 365 days.

Cookie acceptance cookie: accepts a cookie storage statement in the warning window when you arrive at the site. Lifetime 365 days.

Logout cookie #2: Option #2 will logout the visitor after 90 days. Lifetime 90 days.

Backend ID cookie: The identifier of the backend server serving the site. The cookie’s lifetime is until the browser is closed.

Cookies for statistical purposes:

Referrer cookies: they record from which external site the visitor came to the site. The cookie’s lifetime lasts until the browser is closed.

For more information on how to delete cookies, see the links below:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Mozilla: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Safari:https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Chrome: https://support.google.com/chrome/answer/95647  

Edge: https://support.microsoft.com/hu-hu/help/4027947/microsoft-edge-delete-cookies

 

 

Data processed for the purposes of contracting and performance

There may be more than one processing operation for the purposes of contracting and performance. Please note that data processing in relation to complaint handling and warranty management will only take place if you exercise one of these rights.

For more details on processing for the purposes of contracting and performance:

Contact

For example, if you contact us by email, contact form or phone with a question.

Data processed: The data you provide when you contact us.

Duration of processing: We will only process your data until the contact is completed.

Legal basis for processing: Your voluntary consent, which you provide to the Data Processor by contacting us. [Processing under Article 6(1)(a) of the Regulation]

Processing of the order

The processing of orders involves processing activities necessary for the performance of the contract.

Data processed: In the course of the processing, the Data Processor processes your name, delivery and billing address, telephone number, e-mail address, and in the case of company orders, the company’s tax identification number.

If you have placed an order, the processing and the provision of the data are necessary for the performance of the contract.

Duration of processing: We process the data for 5 years according to the statute of limitations in civil law.

Legal basis for processing: performance of the contract. [Processing under Article 6(1)(b) of the Regulation]

Issue of the invoice

The data management process is carried out in order to issue invoices in accordance with the law and to fulfil the obligation to keep accounting records. Pursuant to Article 169 (1) to (2) of the Tax Act, companies must keep accounting documents that directly and indirectly support the accounting.

Data processed: Name, billing address, e-mail address, telephone number, in the case of companies also the company’s tax identification number.

Duration of data processing: Invoices issued must be kept for 8 years from the date of issue of the invoice, pursuant to Article 169 (2) of the Public Finance Act.

Legal basis for processing: pursuant to Article 159(1) of Act CXXVII of 2007 on Value Added Tax, the issue of invoices is mandatory and must be kept for 8 years pursuant to Article 169(2) of Act C of 2000 on Accounting [processing pursuant to Article 6(1)(c) of the Regulation].

Handling consumer protection complaints

The data management process is used to handle consumer complaints. If you have made a complaint to us, the processing of the data and the provision of the data is essential.

Data processed: Customer name, telephone number, email address, complaint content, order number.

Duration of data processing: consumer complaints are kept for 3 years under the Consumer Protection Act.

Legal basis for processing: whether or not you contact us with a complaint is a voluntary decision, but if you contact us, we are obliged to keep the complaint for 3 years pursuant to Article 17/A(7) of the Consumer Protection Act of 1997 (CLV of 1997) [processing of data pursuant to Article 6(1)(c) of the Regulation].

Data processed in relation to the justification of consent

When you fill in the contact form on the website, the IT system stores the IT data relating to the consent for the purpose of subsequent verifiability.

Data processed: date of consent and IP address of the data subject.

Duration of data processing: due to legal requirements, consent must be verifiable at a later stage, therefore the duration of data storage is stored for a period of limitation after the end of the data processing.

Legal basis for processing: Article 7(1) of the Regulation imposes this obligation. [Data processing under Article 6(1)(c) of the Regulation].

Your rights in the processing of your data

During the period of processing, you have the following rights under the Regulation:

  • the right to withdraw your consent
  • right to withdraw your consent to the processing of your personal data
  • the right to rectification
  • restriction of processing,
  • the right to access to personal data and to obtain information on the processing of personal data, including the right to access to personal data
  • right to object
  • right to portability

If you wish to exercise your rights, this will involve your identification and the necessary communication with you by the Data Processor. For this purpose, identification will require the provision of personal data (but identification may only be based on data that the Processor already holds about you) and your complaints about the processing will be available on the Processor’s email account for the period of time specified in this notice in relation to complaints. The Data Processor will respond to complaints about data processing within 30 days at the latest.

Right to withdraw consent

You have the right to withdraw your consent to data processing at any time, in which case the data will be deleted from our systems. However, please note that in the case of an outstanding order, withdrawal may result in our inability to deliver to you. In addition, if the purchase has already been made, we may not be able to delete the billing data from our systems under accounting regulations, and if you have a debt to us, we may process your data in the event of withdrawal of consent on the basis of a legitimate interest in the recovery of the debt.

Access to personal data

You have the right to receive feedback from the Data Processor as to whether your personal data is being processed and, if it is being processed, the right to:

  • to have access to the personal data being processed; and
  • to be informed by the Processor of the following information:
    • the purposes of the processing;
    • the categories of personal data processed concerning you;
    • information about the recipients or categories of recipients to whom or with which the personal data have been or will be disclosed by the Processor;
    • the envisaged period of storage of the personal data or, where this is not possible, the criteria for determining that period;
    • your right to obtain from the Processor rectification, erasure or restriction of the processing of personal data concerning you and, in the case of processing based on legitimate interest, to object to the processing of such personal data;
    • the right to lodge a complaint with a supervisory authority;
    • if the data have not been collected from you, any available information about their source;
    • the fact of automated decision-making (if such a process is used), including profiling, and, at least in these cases, clear information on the logic used and the significance and likely consequences for you of such processing

The purpose of exercising the right may be to ascertain and verify the lawfulness of the processing, and therefore, in the event of repeated requests for information, the Data Processor may charge reasonable compensation for the provision of information.

Access to personal data shall be ensured by the Processor by sending you, by email, the personal data and information processed, after you have identified yourself.

Please indicate in your request whether you want access to the personal data or information about the processing.

Right to rectification

You have the right to have inaccurate personal data relating to you corrected by the Data Processor without delay upon your request.

Right to restriction of processing

You have the right to have the Processor restrict processing at your request if one of the following conditions is met:

  • You contest the accuracy of the personal data, in which case the restriction shall apply for the period of time necessary to allow the Processor to verify the accuracy of the personal data, if the accuracy of the data can be established immediately, the restriction shall not apply;
  • the processing is unlawful, but you object to the erasure of the data for any reason (for example, because the data are important to you for the purposes of pursuing a legal claim) and therefore do not request the erasure of the data but instead request the restriction of their use;
  • the Processor no longer needs the personal data for the purposes for which they are processed, but you require them for the establishment, exercise or defence of legal claims;
  • or you have objected to the processing but the Processor may have a legitimate interest in the processing, in which case, until it is established whether the legitimate grounds of the Processor prevail over your legitimate grounds, the processing should be restricted.

If the processing is restricted, such personal data may be processed, except for storage, only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or of an important public interest of the Union or of a Member State. The Processor shall inform you in advance (at least 3 working days before the restriction is lifted) of the lifting of the restriction on processing.

Right to erasure – right to be forgotten

You have the right to obtain from the Data Processor the erasure of personal data concerning you without undue delay where one of the following grounds applies:

  • the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the Processor;
  • You withdraw your consent and there is no other legal basis for the processing;
  • You object to the processing based on legitimate interest and there is no overriding legitimate ground (i.e. legitimate interest) for the processing,
  • the Processor has unlawfully processed the personal data and this has been established on the basis of the complaint,
  • the personal data must be erased in order to comply with a legal obligation under Union or Member State law applicable to the Processor.

If the Data Processor has disclosed personal data about you for any lawful reason and is required to delete it for any of the reasons set out above, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform other data processors that you have requested the deletion of the links to or copies of the personal data in question. Deletion does not apply where the processing is necessary:

  • to exercise the right to freedom of expression and information;
  • to comply with an obligation under Union or Member State law that requires the Processor to process personal data (such as processing in the context of invoicing, where the storage of the invoice is required by law) or to carry out a task carried out in the public interest or in the exercise of official authority vested in the Processor;
  • for the establishment, exercise or defence of legal claims (e.g. where the Processor has a claim against you and has not yet settled it, or in the course of dealing with a consumer complaint or a complaint about data processing).

Right to object

You have the right to object to the processing of your personal data based on legitimate interests at any time on grounds relating to your particular situation. In such a case, the Processor may no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data may no longer be processed for those purposes.

Right to portability

If the processing is automated or if the processing is based on your voluntary consent, you have the right to request the Data Processor to receive the data you have provided to the Data Processor, which the Data Processor will make available to you in xml, JSON or csv format, and if technically feasible, you may request that the Data Processor transfer the data in this format to another data processor.

Automated decision-making

You have the right not to be subject to a decision based solely on automated processing (including profiling) that would have legal effects concerning you or similarly significantly affect you. In such cases, the Processor must take appropriate measures to protect the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention by the Processor, to express his or her point of view and to object to the decision.

The above shall not apply where the decision:

  • necessary for the conclusion or performance of a contract between you and the Processor;
  • it is permitted by Union or Member State law applicable to the Processor, which also lays down appropriate measures to protect your rights and freedoms and legitimate interests;
  • or based on your explicit consent.

Data security measures

The Processor declares that it has implemented appropriate security measures to protect personal data against unauthorised access, alteration, disclosure, transmission, disclosure, erasure or destruction, accidental destruction or accidental damage and inaccessibility resulting from changes in the technology used.

The Data Processor will make every effort to ensure that its Data Controllers also take appropriate data security measures when working with your personal data, as far as organisational and technical feasibility allows.

Remedies

If you believe that the Data Processor has violated a legal provision on data processing or has failed to comply with a request, you may initiate an investigation procedure with the National Authority for Data Protection and Freedom of Information to stop the alleged unlawful processing (mailing address: 1363 Budapest, Pf. 9., e-mail: ugyfelszolgalat@naih.hu, telephone numbers: +36 (30) 683-5969 +36 (30) 549-6838; +36 (1) 391 1400).

You are also informed that in the event of a breach of the legal provisions governing data processing or if the Processor has not complied with any of your requests, you may bring a civil action against the Processor before a court.

Amendments to the Privacy Policy

The Data Processor reserves the right to amend this Privacy Policy in a way that does not affect the purpose and legal basis of the processing. By using the website after the amendment has entered into force, you accept the amended privacy notice. If the Data Processor intends to carry out further processing of the collected data for purposes other than those for which they were collected, the Data Processor will inform you of the purposes of the processing and the information below prior to the further processing:

  • the duration of the storage of personal data or, where this is not possible, the criteria for determining that duration;
  • your right to request the Processor to access, rectify, erase or restrict the processing of personal data concerning you and, in the case of processing based on legitimate interests, to object to the processing of personal data and, in the case of processing based on consent or a contractual relationship, to request the right to data portability;
  • in the case of processing based on consent, that you may withdraw your consent at any time,
  • the right to lodge a complaint with a supervisory authority;
  • whether the provision of the personal data is based on a legal or contractual obligation or is a precondition for the conclusion of a contract, whether you are under an obligation to provide the personal data and the possible consequences of not providing the data;
  • the fact of automated decision-making (if such a process is used), including profiling, and, at least in these cases, clear information about the logic used and the significance of such processing and its likely consequences for you.

Processing may only start thereafter, if the legal basis for the processing is consent, to which you must give your consent in addition to the information.